Cha Spa - Santa Monica, California

Prashant Raj

Decent spot, clean, hygienic, friendly. Good set of masseurs and masseuses. Fairly priced. I like a deep tissue sports type massage. You can ask them to apply more pressure. You definitely come out more relaxed and loose.

Adrian Brown

This is a very difficult review to write, but after much consideration and giving the incident some space, I have come to the conclusion it is the right thing to do.

Approximately one week ago, my wife visited Cha Spa on Montana in Santa Monica for a massage after a long day at work. She had been there multiple times before and had actually had the same masseuse I will be referring to (Tom) a few times over the last six months.

He is an older male and came highly recommended by the spa management.

During this massage, he became extremely inappropriate. He didn’t give the normal massage she had received multiple times before but my wife didn’t think too much about it. But then after a while he started to inappropriately touch her and then started to massage her nipples, which she put a stop to. This obviously stunned her and caused her to freeze up in disbelief wondering if she had done something wrong! Shortly after, he worked on her legs and then his hands moved up between her thighs and touched her privates. Again, she was stunned and froze for a moment, but then firmly instructed him to stop and just massage her shoulders. All along the way, he apologized in an “oh so sorry” manner.

My wife is a beautiful, highly intelligent, extremely gentle and compassionate woman, and amazingly well-balanced on all fronts. She started to wonder what she had done but then realized this was nothing to do with her. She paid quickly and left. When she came home, she calmly worked through the incident and realized this is not for her to carry and felt it important to report the incident to the Cha Spa owners. She did this by ringing the spa aproximately an hour after she got home and spoke to the owner’s daughter-in-law, who was on the front desk and remembered her. To her credit, the young girl listened with compassion and surprise and promised she would pass this on to the owner. She also offered my wife a full refund, which my wife declined, as she said, “speaking up was not about the money.” My wifes phone call was about bringing this incident to the owner’s attention as it was extremely dangerous and highly inappropriate behavior by one of their employees.

We haven’t heard anything back from Cha Spa reassuring that appropriate action had been taken. Obviously, this is her word against his, but I felt it was important to do my duty and share this warning because if it happened to a more vulnerable, less secure person, it has the potential to cause severe emotional damage. Luckily, my wife is strong and super well-balanced. My wife will obviously never go back, and I hope this serves as a suitable warning for others. Ladies if you decide to go there, request a female massage therapist. Obviously the lowest star i can give is one star otherwise it would have been zero.

London Venturelli

I've been coming here for a couple of years now. They have TONS of gel manicure colors. Nora, specifically, does an amazing glitter ombre that I'm obsessed with (see pic). They also have a hard gel option which is great for traveling or if you're trying to grow out your nails. They also have the option to add a shoulder massage while your gels are soaking off.

Jennifer Lindenberg

30 minutes massages are amazing! Nails done here lasts over 3 weeks still look great!

Jennifer Perlmutter

They did a terrible job. The woman barely spent any time on my toes, left spots of my old red nail polish on and attempted to then paint over them with the new lighter color I had chosen. She didn't even put a top coat on. Then for my hands, they had bubbles in the polish and when I kindly told them they acted like they couldn't see it. I asked for a refund and left. Oh, and they got water all over my suede shoes. Just careless and not worth the money.

Miranda Mainez

Was pretty disappointed with this place, especially for the price. Service and my mani and pedi were overall good, however my clear coat on my gel started peeling off within 2 hrs and the gel didn't seem to be completely dry underneath. Went back the next day and they tried to fix it by putting another clear coat on top of the already flaking coat until I told them that this wouldn't work and they needed to redo it completely or refund me which of course they couldn't do... So they agreed to redo it...only for it to happen again. Wasted lots of time and spent my money for nothing. Will not be going back.

Michelle Keller

I got a gorgeous and perfectly done gel manicure. I walked in without an appointment and they were able to accommodate me, no problem. The ladies here are so nice and friendly! I love the huge selection of colors. My gel mani was finished in 30 minutes, which was wonderful. My nail stylist was careful with every nail and I am super pleased with the results.

Tom S.

Unfortunately, the second time I had a bad experience at this place. Had a mani pedi and the polish they put on to protect the nails chipped after a few days. I walked in and asked them to fix it. I was asked to pay to get it fixed. The manicure wasn't that great either. It is very overpriced as well. Sorry but can't give more than two stars.